The LIHEAP Program, available in all three counties, is available one time per year. There is a second program for Puget Sound Energy customers (PSE-HELP). This program is also available one time per funding season. The actual Energy Season starts in October and continues until funding has run out. This is contingent on funding availability and meeting the eligibility requirements.

If you heat with gas or electric, bring in your bill from your utility company. If you heat with propane or oil and it is delivered by a company, please bring in documentation with your account number from that vendor, such as a delivery slip or bill. If you heat with pellets or firewood, please bring in a receipt for the purchase or a note stating what your primary heat source is with a signature, date, and valid phone number for the person signing. The person writing the note cannot live in your home.

* Photo ID for the primary applicant * Proof of Social Security numbers for ALL household members INCLUDING children * Proof of ALL household income for ALL adults 18+ * Proof of ALL monies received on behalf of minor children such as child support, TANF, SSI, etc. * Your heat bill and/or proof of your heat source (refer to FAQ #2) * Verification of your physical address * If you do not have a Social Security number, new policies dictate that if you are a non-citizen, you must bring Qualified Alien Documentation.

INCLUDING BUT NOT LIMITED TO: * GROSS wages and salaries * NET PROFIT from self-employment * Gross income from rental property * Cash allowances and stipends * Social Security and SSI * TANF or any other Federal or State support * Time loss for work related injuries * Child Support received in the household (conversely, if you PAY child support, it can be deducted) * Annuity, Pension, Retirement or Survivors benefits * Regular or Recurring support received (i.e. Alimony) * Military income including housing allowance * Certain scholarships and grants (You are REQUIRED to show all proof of Financial Aid if you are a student. Please bring in your Financial Aid Award Letter regardless of whether you use this money for living expenses or not) * COPES and similar payments for care giving * Estates, Trusts, Dividends, Interest, Royalties and Direct cash payments IF YOU THINK IT MIGHT BE INCOME BUT ARE NOT SURE, PLEASE ASK US.

Your grant is based on many factors: such as total household income (for the 3 previous months from the date of application), the total number of people in the home, housing type and 12 months previous heat usage. The current amount you owe is not used in the calculation of your grant.

We serve three counties; Lewis, Mason & Thurston. You must make your appointment for the office in the county in which you live. If you have questions you may reach each individual office at: Lewis County 360-736-1800 Mason County 360-426-9726 Thurston County 360-438-1100

No. You do NOT need to be disconnected or have a disconnect notice to apply.

Our definition of emergency is for you to be WITHOUT heat and/or lights.

If there are extraordinary circumstances such as a disability that prevents you from coming into the office you may request a Homebound Application. Lewis County 360-736-1800 Mason County 360-426-9726 Thurston County 360-438-1100

No, you must call your local CAC office that serves your county to make appointments for ALL other CAC services.

If you are a household member and over the age of 18, you can apply if your name is listed on the PSE account. If not, then the paperwork can be sent with you for the the primary applicant to sign. If you are NOT a household member you would need to have a power of attorney and provide documentation of such.

Call your local CAC office that serves your location. Please use the phone numbers listed in question #9.

* If you heat your home with PSE Gas, please bring in your most recent bill. * If you heat with propane or oil and it is delivered by a company, please bring in a document with your account number from your vendor. * If you heat with propane and you fill up your tank yourself, please bring in current receipts showing the purchased propane. * If you heat with pellets or firewood, please bring in a note from a person not living in your home stating your primary heat source. A signature and valid phone number for this person is useful to verify your heat source. * You can possibly receive help with your electric as well. If your heat source is something other than electricity, ask your Client Service Specialist during your Energy appointment if there are any programs in your county to assist you with an electric benefit. Programs vary between counties.